Nichewares & Consulting, LLC

Desktop Support

Desktop support can vary greatly, and encompasses basic application support to enterprise-level support for workstations joined to a Windows domain.

Most desktop support issues fall into one of two categories, software or hardware. The following are the most common desktop support issues for residential and commercial customers:

Home or Residential

• Malware removal (virus, trojan, worm, spyware, adware) - software
• Operating System Repair - software
• PC Repair - hardware

Commercial

• Software deployment - software
• Scripting - software
• Group Policy troubleshooting - software
• Operating System Repair - software
• Malware removal - software

Supported Desktop Operating Systems include:

• GNU/Linux
  
  • Ubuntu
  • Fedora
  • Redhat Enterprise Linux
  • CentOS
  • Most others
• Microsoft Windows
  • Windows 98
  • Windows ME
  • Windows 2000
  • Windows XP

We also offer remote desktop support

• Remote Desktop Support - Follow instructions given by Nichewares & Consulting, LLC to initialize a desktop sharing session.

And although we can provide remote desktop support, the effects of common desktop support issues render remote support useless most of the time. In cases where remote support is not an option, we can visit your site to personally to address the issue.